Legal

Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Effective Date: December 29, 2025 | Last Updated: December 29, 2025

1. Introduction

Welcome to StageLink Events & Rental Services ("StageLink," "we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our website or services, you consent to the data practices described in this policy. If you do not agree with this Privacy Policy, please do not use our website or services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Request a quote or consultation
  • Fill out contact forms
  • Sign up for our newsletter
  • Register for an account
  • Book our services
  • Communicate with us via email, phone, or social media

This information may include: Full name, Email address, Phone number, Company/Organization name, Event details and requirements, Billing and payment information, and Correspondence records.

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including: IP address, Browser type and version, Operating system, Referring website, Pages visited and time spent, Device information, Geographic location (general), and Cookies and similar tracking technologies.

2.3 Event-Related Information

For clients who engage our services, we may collect: Event type, date, time, and venue; Technical requirements and specifications; Guest count and event scope; Special requests or customization needs; and Event photographs and videos (with consent).

3. How We Use Your Information

3.1 Service Delivery

Process and fulfill service requests, provide quotes and consultations, coordinate event planning and execution, manage equipment rentals and returns, and deliver technical support and customer service.

3.2 Communication

Respond to inquiries and requests, send confirmation emails and updates, provide important service notifications, share event-related communications, and send newsletters and promotional materials (with consent).

3.3 Business Operations

Process payments and manage billing, maintain customer records and order history, analyze service usage and preferences, improve our website and services, conduct market research and analysis, and prevent fraud and ensure security.

3.4 Marketing and Promotional

Send marketing communications about our services, display relevant advertisements, share testimonials and case studies (with permission), and promote events and special offers.

You may opt-out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in payment processing, website hosting, email delivery, analytics, marketing, and equipment vendors. These providers are contractually obligated to protect your information.

4.2 Business Partners

For certain events, we may collaborate with partner vendors (decorators, caterers, photographers) and may share relevant event information to ensure seamless service delivery.

4.3 Legal Compliance

We may disclose your information when required by law or to comply with legal obligations, respond to court orders, protect our rights and safety, prevent fraud, or enforce our terms and conditions.

5. Cookies and Tracking Technologies

Cookies are small text files stored on your device when you visit our website. We use cookies to enhance your browsing experience and gather analytics data.

Types of Cookies We Use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our website (Google Analytics)
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Track advertising effectiveness

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure Socket Layer (SSL) encryption
  • Secure server infrastructure
  • Access controls and authentication
  • Regular security audits
  • Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

  • Active client records: Duration of business relationship plus 7 years
  • Quote requests: 2 years from last interaction
  • Newsletter subscribers: Until unsubscribe
  • Website analytics: 26 months (Google Analytics default)
  • Payment records: As required by tax and financial regulations

8. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: Request access to your personal information and request corrections to inaccurate data
  • Deletion: Request deletion of your personal information, subject to legal obligations
  • Opt-Out: Opt-out of marketing communications at any time
  • Data Portability: Request a copy of your data in a structured, machine-readable format
  • Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time

To exercise these rights, please contact us at:

Email: info@stagelink.in

Phone: +91 9833318369

We will respond to your request within 30 days.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Photography and Event Content

With your consent, we may photograph or video record events where our equipment and services are used for portfolio and marketing purposes, social media content, website gallery displays, and case studies.

You may request that we do not photograph your event or remove existing content by contacting us.

12. International Data Transfers

Your information may be transferred to and processed in locations outside your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

StageLink Events & Rental Services

Email: info@stagelink.in

Phone: +91 9833318369

WhatsApp: +91 9833318369

Available: 24/7

Acknowledgment: By using StageLink's website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Have questions about our privacy practices?

Contact Us